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Taxi firms under fire for disabled charge

LUCY BOLTON, Norwich EveningNews

01 April 2009

Private hire taxi firms in the city which charge more for disabled people to use them than able-bodied passengers have today come under fire from a wheelchair user who has branded the policy as insulting.

Mark Womersley, 41, a wheelchair user from Northfields,
Norwich, said he is fed up having to pay more than other people to hire a taxi with one Norwich firm citing extra petrol and higher insurance premiums as the cause of the higher fee.

The problem lies not with black hackney cabs but private hire taxis which cannot accommodate disabled wheelchair users in saloon cars, but need to send out a minibus vehicle for the ride. The passenger is then charged 50pc on the fare.

But if an able-bodied person calls for a cab and a saloon car is not available so the mini bus is sent out most companies do not add on the 50pc.

But some companies are taking an innovative stance and charging all passengers the same fare.

Peter Farrell has started up Equality Cars in Wymondham. Serving the greater Norwich area, Mr Farrell said he is catering for all passengers, but particularly disabled people, the elderly and people who may need a bit of extra help if they have special needs.

He said: “We charge a base flat rate and our vehicles are smaller but can accommodate a wheelchair.”

  















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